A regular patron was having trouble with her computer’s headphones.
Me: “Do me a favor and go to YouTube.com. Just click on the first video you see, it doesn’t matter what it is.”
She navigated to YouTube and hesitated before clicking on an Eminem music video.
Me: “Go ahead and click it—it doesn’t matter what it is, I just want to see if the volume will work.”
As the music video played, I adjusted the volume controls on the computer as well as on the headphones themselves.
Me: “Hrm…it does seem a bit quiet even when it’s turned up all the way, but I think it might be loud enough to hear what’s going on.”
Woman: “Can we try a Whitney Houston song?”
She searched and selected a Whitney Houston music video.
Me [handing her the headphones]: “Yep, same problem. But see if you think it’s loud enough.”
Woman [holding it up to her ears]: “Oh yeah, that’s not loud enough. Should we try Aretha?”
I mean yeah, I have tons of unread books on my shelf, but do you think that’ll stop me from buying more?